Last Updated
4th Dec 09
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TERMS & CONDITIONS
Customer Service: Should you require any assistance or further information on any of our products or services, please call our Dispatch Centre (09) 303 3605 during the hours 10am-5pm Monday - Saturday.
Privacy: We comply with the Privacy Act 1993. Your details remain secure within our data base. We do not trade, sell or exchange our database.
Customer Guarantees Act: We supply all products on the basis we will meet our obligations within the terms of the act.
Methods of Payment: Cheque (mail order only), MasterCard, Visa, Amex and Diners (not direct debit or "eftpos" cards).
Credit Cards & Cheques: We accept Cheques (mail order only), MasterCard, Visa, Amex and Diners. Credit Card charges are processed only when goods have been dispatched.
Delivery: All goods are sent in discrete packaging and delivered via Courier Post. Videos are dispatched within 48 hours of receiving your order. Other goods are normally dispatched within 10-14 days of receipt of order. Where a delay is caused by out of stock items, the order may be split and items sent separately and you will be advised accordingly. Should you require an item by a particular date, please contact us at our Dispatch centre and we will endeavour to meet your needs.
Back Orders: In the event of a product being temporarily out of stock, please include a daytime contact telephone number when ordering so that we may advise you of any delay.
Please note prices are subject to change without notice and packaging may vary from that showing in the catalogue
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